Refund policy

Damages and Issues

All sales are final. We do not offer refunds or exchanges but if you have any problems with your order please contact us. For missing packages you would need to contact your local USPS and us within 72 hours. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Glitter Delight LLC will not be responsible for any package/order issues after 72 hours of delivery. All damages must be claimed through Route Package Protection. Purchases made without Route Protection are not eligible for replacements but please send us a message if you have any questions. Glitter Delight LLC IS NOT RESPONSIBLE/LIABLE FOR ANY ISSUES RELATED TO PRODUCT ALTERATION. Items with sublimation coating are not dishwasher safe and should not be soaked.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.